How to Cancel Your Subscription

In this article, we will walk you through the process of canceling your subscription from start to finish. This should be an easy process. Please contact our support center if you have any questions.

Before we begin, please ensure you're logged in to your Nuelink account.
To cancel your subscription, you will need to be the account owner.
If you would like to delete your account, please get in touch with our support center.

Now, let's jump into it

Click on Settings on the navbar.

Click on Billing.

Scroll down and click on Cancel your account at the bottom of the page.

If you want to cancel due to an issue you encountered, select this option, press 'Continue', and we will help you if possible, and you can have other options:

Contact Support: If you encounter an issue, you can reach out to our support team to help you.

Extend Trial: If you got busy and didn't get a chance to try Nuelink before your trial ends, you can get a second chance.

Change Plan: If you would like to upgrade or downgrade, you can do it from here.

Pause Plan: If you are taking a break, you don't have to cancel, pause it until you are back.

If you still want to cancel, select this option and confirm by clicking 'Continue' :

If you want to cancel your account, select this option and click on Continue Cancelation:

Select a reason for your cancellation here. If it's not in the list, you can write it in the box:

Note: Your feedback helps us learn how we can provide a better service and experience to our dear users.

Lastly, confirm by clicking Cancel Subscription:

Once you cancel your subscription, your access to your Nuelink account, including your posts, collections, and insights, will be lost.

Cancel FAQs & Troubleshooting:

I don’t see the “Cancel your account” button. What should I do?

Only the account owner can cancel the subscription. Please make sure you’re logged in with the account owner’s email. If you’re logged in correctly and still don’t see the option, clear your browser cache or try again using a different browser.

Can I pause my subscription instead of canceling?

Yes, we offer a pause option. This allows you to temporarily stop your subscription and resume later without losing your account or setup. You’ll see the Pause Plan option during the cancellation process.

How do I change my plan instead of canceling?

You don’t need to cancel your subscription to switch plans. Simply go to Settings > Billing > Change Plan to upgrade or downgrade your subscription.

What happens to my posts, collections, and insights after I cancel?

Once you confirm cancellation, you’ll lose access to your scheduled posts, collections, insights, and other premium features. Make sure to download or save anything important before canceling.

What if I want to delete my account?

If you wish to delete an account, please reach out to our support team.

If all else fails, please contact our support center here so we can help you solve this issue.

This is it for this tutorial. Please check our Help Center for further tutorials. We have many videos and articles on how you can use Nuelink to its fullest.