Engage With Your Comments on Nuelink.
In this guide, we will walk you through the new Engage feature by Nuelink where you can reply to your comments on Facebook, Instagram, LinkedIn page, and Threads in one place, and more platforms will be coming soon.
Note: Please keep in mind that only comments on posts shared through Nuelink will show up in the 'Engage' tab.
In this Guide:
Engage
Log in to your Nuelink account and head to the ‘Engage’ section by clicking on the left sidebar.
Make sure you have your social media accounts linked to Nuelink so you can find your comments.
- Click on the “Get Started” button to start managing your comments on Facebook, Instagram, Threads, and LinkedIn. (More coming soon!)
- In the Engage section, you will find your most recent commented posts. You can click “Load More” to see older comments or look up a comment on the search bar.
Engage Filters and Sections
- You can filter your comments by your social media accounts.
- Scroll down to find all your recent comments categorized by New, Replied, Dismissed, and All.
- New Comments: the most recent comments added to your posts appear here.
- Replied Comments: Any comments you replied to will appear here.
- Dismissed Comments: If you took the action to dismiss a comment it will appear here.
- All Comments: Here you will see all the comments old and new, replied and not replied yet.
Comments Options
- You have multiple comment options to use such as Reply, Like, View Thread, Dismiss, Delete, Hide, and View Original.
- Reply: Respond to your comment with auto mention of the commentator, you can also use emojis, add images, or use shortcodes.
- React: You can react to a comment or like it based on what each platform supports.
- Delete: Remove unwanted comments from your posts easily.
- Hide: Hide unwanted comments.
- Block: Directly block unwanted users from viewing or commenting on your posts
- Dismiss: Your replied comments will be dismissed automatically but you can dismiss comments manually.
- View Thread: View all the comments and replies to the post.
- View Original: View the original post on the platform with all the comments.
- If you select an individual post, then you will only see the comments related to the post.
- Bulk action: Select multiple comments at once to delete or dismiss.
Engage Comments FAQs & Troubleshooting:
Which social media platforms are supported on Engage Comments?
Currently, Nuelink simplifies your engagement and interactions with your comments on Facebook, Instagram, LinkedIn Business Pages, and Threads in the Engage section.
Can we interact with the messages or the direct messages?
You can now interact with the comments of multiple social platforms on Nuelink, and a Social Inbox will be coming soon.
Why can't I find my comments?
Your replied comments will be sent directly to the Replied section, your replies will be located in the Dismissed section, and the New comments will be highlighted in the new section. However, all comments will be in the All section.
If you have any additional inquiries, please read through our Frequently Asked Questions section.
Check our Help Center for more step-by-step guides or visit our YouTube channel for more video tutorials. We offer several videos and articles on effectively getting the maximum benefit out of Nuelink.
Still need help? Contact Us.