Engage With Comments on Nuelink.
In this guide, we'll show you how to use the Engage feature on Nuelink. It lets you reply to comments from Facebook, Instagram, LinkedIn, and Threads all in one spot (more platforms will be added soon). This feature makes it easy to stay connected with your communities on different social media channels and saves you time by allowing you to respond to all comments in one place.
Note: Please keep in mind that only comments on posts shared via Nuelink will show up in the 'Engage' tab.
In this Guide:
How to Activate the Engage Feature?
What Are The Social Channels Supported?
Options Supported for Each Social Network on Engage:
Instagram Professional Account Options:
LinkedIn Company Page Options:
How to Use The Engage Feature?
Engage Comments FAQs & Troubleshooting:
What’s the Engage Feature?
The Engage feature on Nuelink lets you respond to comments from different platforms all in one spot. It helps you connect with your audience, build strong relationships, and manage everything easily.
How to Activate the Engage Feature?
You will be able to use the Engage feature if you have a Facebook page, an Instagram professional account, a LinkedIn Company page, or a Threads account connected to Nuelink. Click here to connect your social media accounts to Nuelink.
- Log in to your Nuelink account and head to the ‘Engage’ section by clicking on the left sidebar.
Make sure you have your social media accounts linked to Nuelink so you can find your comments.
- Click on the “Get Started” button to start managing your comments on Facebook, Instagram, Threads, and LinkedIn. (More coming soon!)
What Are The Social Channels Supported?
Currently, the social media accounts supported on the Engage tab are:
- Facebook page(s).
- Instagram professional account(s).
- LinkedIn company page(s).
- Threads account(s).
If you link any of these social media accounts to Nuelink, they will be automatically set up for the Engage feature, and all your post comments will appear on Engage right away.
You can filter your comments by social channels from the dropdown here:
Options Supported for Each Social Network on Engage:
The engagement options differ from one social channel to the other depending on what are the options of each social network and the API limitations. Here’s a list of all the options available on each social media channel:
Facebook Page Options:
Here are the engagement options supported for the Facebook page(s):
View Thread: View all the comments and replies on the post.
Reply: Respond to your comment with auto mention of the commentator, you can also use emojis, add images, or use shortcodes.
Like: Like the comment(s) on Facebook.
Dismiss: Dismiss comments manually if you don’t answer them.
View Original: Go to the original post on your social media account.
Delete: Remove unwanted comments from your posts easily.
Block: Remove unwanted comments from your posts easily.
Bulk Action: Select up to 10 comments at once to bulk like, delete, or dismiss.
Instagram Professional Account Options:
Here are the engagement options supported for Instagram Professional Account(s):
View Thread: View all the comments and replies on the post.
Reply: Respond to your comment with auto mention of the commentator, you can also use emojis or shortcodes.
Dismiss: Dismiss comments manually if you don’t answer them.
View Original: Go to the original post on your social media account.
Delete: Remove unwanted comments from your posts easily.
Hide: Hide unwanted comments from your social post.
Bulk Action: Select up to 10 comments at once to bulk delete or dismiss.
LinkedIn Company Page Options:
Here are the engagement options supported for LinkedIn company page(s):
View Thread: View all the comments and replies on the post.
Reply: Respond to your comment with auto mention of the commentator, you can also use emojis, add images, or use shortcodes.
React:
Dismiss: Dismiss comments manually if you don’t answer them.
View Original: Go to the original post on your social media account.
Delete: Remove unwanted comments from your posts easily.
Bulk Action: Select up to 10 comments at once to bulk react, delete, or dismiss.
Threads Account Options:
Here are the engagement options supported for Threads Account(s):
View Thread: View all the comments and replies on the post.
Reply: Respond to your comment with auto mention of the commentator, you can also use emojis, add images, or use shortcodes.
Dismiss: Dismiss comments manually if you don’t answer them.
View Orginal: Go to the original post on your social media account.
Hide: Hide unwanted comments from your social post.
Bulk Action: Select up to 10 comments at once to bulk dismiss.
How to Use The Engage Feature?
Log in to your Nuelink account and head to the ‘Engage’ section by clicking on the left sidebar.
Make sure you have your social media accounts linked to Nuelink so you can find your comments.
- Click on the “Get Started” button to start managing your comments on Facebook, Instagram, Threads, and LinkedIn. (More coming soon!)
- In the Engage section, you will find your most recent commented posts. You can click “Load More” to see older comments or look up a comment on the search bar.
Engage Filters and Sections
- You can filter your comments by your social media accounts.
- Scroll down to find all your recent comments categorized by New, Replied, Dismissed, and All.
- New Comments: the most recent comments added to your posts appear here.
- Replied Comments: Any comments you replied to will appear here.
- Dismissed Comments: If you took the action to dismiss a comment it will appear here.
- All Comments: Here you will see all the comments old and new, replied and not replied yet.
Engage Options
- You have multiple comment options to use such as Reply, Like, View Thread, Dismiss, Delete, Hide, and View Original.
- Reply: Respond to your comment with auto mention of the commentator, you can also use emojis, add images, or use shortcodes.
- React: You can react to a comment or like it based on what each platform supports.
- Delete: Remove unwanted comments from your posts easily.
- Hide: Hide unwanted comments.
- Block: Directly block unwanted users from viewing or commenting on your posts
- Dismiss: Your replied comments will be dismissed automatically but you can dismiss comments manually.
- View Thread: View all the comments and replies to the post.
- View Original: View the original post on the platform with all the comments.
- If you select an individual post, then you will only see the comments related to the post.
- Bulk action: Select multiple comments at once to delete or dismiss.
Engage Comments FAQs & Troubleshooting:
Which social media platforms are supported on Engage Comments?
Currently, Engage supports comments on Facebook, Instagram, and LinkedIn Company Pages.
Can we interact with the messages or the direct messages?
You can now interact with the comments of multiple social platforms on Nuelink, and a Social Inbox will be coming soon.
Why can't I find my comments?
Your replied comments will be sent directly to the Replied section, your replies will be located in the Dismissed section, and the New comments will be highlighted in the new section. However, all comments will be in the All section.
If you have any additional inquiries, please read through our Frequently Asked Questions section.
Check our Help Center for more step-by-step guides or visit our YouTube channel for more video tutorials. We offer several videos and articles on effectively getting the maximum benefit out of Nuelink.
Still need help? Contact Us.