General Nuelink FAQ
General Information
What is Nuelink?
Nuelink is a social media management and automation platform that helps you plan, schedule, and automate posts across multiple networks. It also includes analytics, team collaboration, automations, and a built-in link-in-bio feature called NueBio.
What social media platforms does Nuelink support?
Nuelink supports Instagram, TikTok, Facebook, LinkedIn, X (Twitter), Pinterest, YouTube, Google Business Profile, Telegram, Threads, Mastodon, and Bluesky.
Can I use Nuelink for personal accounts or just business pages?
Nuelink supports both personal and business accounts, as long as the connected social network’s API allows third-party scheduling or publishing.
How many social media accounts can I manage using Nuelink?
The number of social accounts you can manage depends on your subscription plan. Each plan includes a specific quota that can be expanded with add-ons or upgrades.
Plans start from 7 social media channels/accounts and go up to 300 accounts, with higher limits available for agencies upon request through a custom plan.
Can I manage multiple brands from one dashboard?
Yes. Nuelink allows you to organize multiple brands or clients within separate workspaces under the same account.
Does Nuelink support white labeling?
No. Nuelink currently doesn’t supports while labeling.
Is there a dark mode?
Yes. Nuelink includes a dark mode option available within the platform interface.
Pricing & Plans
Is Nuelink free?
Nuelink is a paid platform with a 14-day free trial. All new users can use all features during the trial period.
Does Nuelink offer a free trial?
Yes. Nuelink offers a 14-day free trial with access to all core features.
Do I need a credit card for the trial?
Yes. A credit card is required to start Nuelink’s free trial.
How much does each Nuelink plan cost?
Nuelink offers flexible pricing with two main categories: Business plans and Agency plans.
Standard: $18/month
Premium: $48/month
Business: $78/month
Agency: $128/month
- Agency-Plus: $228/month
What happens when my trial ends?
When the trial expires, posting and automation features pause until you choose a paid plan. Your data and settings remain intact for reactivation.
Can I upgrade or downgrade anytime?
Yes. You can upgrade or downgrade your Nuelink plan from your billing settings.
Are plans billed monthly or annually?
Both options are available. Annual billing offers a discounted rate compared to monthly plans.
Do you offer discounts for nonprofits?
Yes. Nuelink provides special discounts for nonprofits. Learn about it here:
Do you offer affiliate or partner programs?
Yes. Nuelink runs a 30% affiliate program that allows users to earn commissions for referrals.
Does Nuelink send invoices?
Yes. Nuelink can provide invoices upon request or through your billing settings when needed.
Does Nuelink offer enterprise or custom plans?
Nuelink may provide custom or enterprise plans depending on your needs. Please contact support@nuelink.com to discuss tailored options.
Security & Compliance
Is Nuelink GDPR-compliant?
Yes. Nuelink is fully GDPR-compliant and follows global privacy and data protection standards, including secure data handling and encryption.
Does Nuelink offer two-factor authentication (2FA)?
Yes. 2FA is available for additional account protection and can be enabled in account settings.
Do you store my social media passwords?
No. Nuelink never stores or has access to your social media passwords. We can’t see or store them at any point. All connections to social networks are made securely using official APIs and tokens.
Can I delete my data permanently?
Yes. You can request a permanent deletion of your Nuelink account and associated data in compliance with privacy laws.
How do I delete my account or data permanently?
Data deletion requests can be made by emailing support@nuelink.com.
Team & Permissions
What permissions or roles can I assign to team members?
Nuelink supports multiple user roles, such as Owner, Admin, Editor, and Clients, each with specific access.
Features & Integrations
What are automations in Nuelink?
Automations allow you to connect external sources—like blogs, podcasts, eCommerce stores, or RSS feeds—to automatically publish posts on your social networks using predefined templates and timing rules.
Can I automate replies or comment management?
Yes. Nuelink supports comment management on certain platforms through its Unified Inbox
Does Nuelink have a public API?
No. Nuelink doesn’t provide a public API at this moment.
Can I import posts from another social media management tool to Nuelink?
Nuelink doesn’t offer a direct option for this. But you can use the bulk upload feature to upload hundreds of posts from a single spreadsheet.
How far in advance can I schedule posts?
There are no strict limits imposed by Nuelink; scheduling availability depends on each social platform’s API policy.
Can I post ads through Nuelink?
No. Nuelink focuses on organic publishing and automation. Paid advertising campaigns must be managed directly through the social network’s native ad tools.
Can I import media from platforms like Canva or Dropbox?
Yes. Nuelink integrates with Canva, Dropbox, Google Drive, and Unsplash, allowing you to import media directly into your library when creating or scheduling posts.
Can I bulk create carousel posts?
Yes. You can create carousel posts in bulk using Nuelink’s bulk upload feature. Each post can include multiple images or videos if the connected platform supports carousel publishing.
If I delete a post from Nuelink, will it also be removed from my connected social media accounts?
No. Deleting a post in Nuelink only removes it from your Nuelink dashboard. It does not affect posts that have already been published on social media platforms.
Can I edit a post after it’s scheduled?
Yes. Scheduled posts can be edited inside Nuelink before their publishing time.
NueBio (Link-in-Bio)
What is NueBio?
NueBio is Nuelink’s built-in link-in-bio tool that allows you to create a personalized mini landing page with links, buttons, and media optimized for Instagram, TikTok, and other platforms.
Does NueBio include analytics?
Yes. NueBio includes basic analytics, such as link clicks, impressions, and traffic sources.
NueAI (AI Assistant)
What is NueAI?
NueAI is Nuelink’s built-in AI assistant that helps users generate captions, rewrite content, and brainstorm ideas for their social media posts. It can also help with expanding and shortening posts, as well as generating relevant hashtags based on the post.
Are NueAI credits renewed every month?
No. NueAI usage is tied to your billing cycle, not to a separate monthly renewal.
If I purchase additional credits, will they expire at the end of the month or roll over with my renewed balance?
Additional credits roll over and remain available as long as your Nuelink subscription stays active.
Analytics
What metrics does Nuelink track?
Nuelink tracks metrics such as reach, impressions, engagement, clicks, follower growth, and post performance, depending on each platform’s available API data.
Can I export analytics data as a PDF?
Yes. Nuelink gives you the ability to export your analytics data in a PDF version for reporting purposes.
Localization & Support
Does Nuelink support multiple languages
Nuelink’s interface is primarily in English, with new languages planned for future updates.